Privacy Policy

How we collect, use, and protect your personal information

Last updated: 1st January 2026

Introduction

DataNovaHubix AG ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at datanovahubix.world and use our enterprise revenue operations analytics services.

Data Controller Information

DataNovaHubix AG is the data controller responsible for your personal data. Our registered office is located at Mariahilfer Straße 26, 1053 Vienna, Austria. Registration Number: FN258963a. For privacy-related enquiries, please contact us at privacy@datanovahubix.world or by telephone at +43 16454156.

Data Collection

We collect personal data that you provide directly to us and information that is automatically collected when you use our website and services. The data we collect includes:

  • Contact information such as name, email address, phone number, and company details
  • Technical information including IP address, browser type, operating system, and device information
  • Usage data such as pages visited, time spent on our website, and interaction patterns
  • Communications data including messages sent through our contact forms or email correspondence
  • Professional information such as job title, industry, and business requirements

How We Use Your Information

We use the personal data we collect for various legitimate business purposes, including how we use your information to provide our services, communicate with you, and improve our offerings:

  • Providing and maintaining our analytics platforms and services
  • Responding to your enquiries and providing customer support
  • Processing service requests and managing client relationships
  • Improving our website functionality and user experience
  • Sending relevant business communications and updates about our services
  • Complying with legal obligations and regulatory requirements
  • Protecting against fraud and ensuring the security of our systems

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: Where you have given clear consent for us to process your personal data for specific purposes
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request
  • Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
  • Legal obligation: Where processing is necessary to comply with legal or regulatory requirements

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

  • With trusted service providers who assist us in operating our business and providing services
  • When required by law, regulation, or legal process
  • To protect our rights, property, or safety, or that of our clients or others
  • With your explicit consent for specific purposes
  • In connection with a business transaction such as a merger or acquisition

International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence. When we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission or other legally recognised transfer mechanisms.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of data and the purpose for processing. Contact information is typically retained for the duration of our business relationship plus a reasonable period thereafter. Website usage data is generally retained for analytical purposes for a period of up to two years.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

  • Right of access: You can request copies of your personal data
  • Right to rectification: You can request correction of inaccurate or incomplete data
  • Right to erasure: You can request deletion of your personal data in certain circumstances
  • Right to restrict processing: You can request limitation of how we use your data
  • Right to data portability: You can request transfer of your data to another organisation
  • Right to object: You can object to our processing of your personal data in certain situations
  • Right to withdraw consent: You can withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@datanovahubix.world. We will respond to your request within one month of receipt.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure data transmission protocols, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Contact Information

If you have any questions about this Privacy Policy or our data processing practices, please contact us:

Complaints

If you believe that your data protection rights have been breached, you have the right to lodge a complaint with the relevant supervisory authority. In Austria, this is the Austrian Data Protection Authority (Datenschutzbehörde). You can also contact us directly at privacy@datanovahubix.world to resolve any concerns.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.